Automated support ticketing
Whichever method you choose to contact our support desk, a ticket with a unique case number is raised on our system. An automatic email is generated confirming your ticket number. Each case is assessed by one of our engineers and assigned a priority level in line with the nature of the issue.
Easily stay in touch with your support representative or add more case information to your ticket by replying directly to the system emails. Regular updates will be sent right up until your case is resolved.